Getting into the nuts and bolts, the commissioning, the daily grind, and the fault diagnostics of a remediation project requires a hands-on approach. Field staff must be inquisitive enough to investigate every abnormal tone and each unusual observation. If something just doesn’t seem right, they must be comfortable enough to ask the right questions, dial up the fuel, choke back on the oxygen intake, or tinker with the controls for optimal performance. In the process of investigation, they will drill down further and further, cataloging other questions for exploration, until the root cause is identified, tested, and corrected. Likely, this process is repeated at least a handful of times during each remediation project. This hands-on inquisitive approach applies to field technicians, staff scientists, project managers, and certainly subcontractors.
If We Aren’t Asking the Questions, Then Do We Know What We’re Leaving on the Table?
Reliable performance, lost efficiency, time & cost to closure, and the company’s view of an approach or technology for future use are all on the table.
Your best path forward is one where each step of the process is led by someone with in-depth knowledge of the process and is supported by people that are always paying attention and keep hands on, keep asking questions, and have some freedom to test variables and evaluate responses.
As we evaluate a new site for characterization and remediation technology, we want to take a hard look at our internal and subcontracted resources and make sure they are knowledgeable, and hands-on enough to keep the design and operation optimized and moving forward. With so many choices as subcontractors and vendors, it is essential to build a relationship with your subcontractors so that you know what to expect, and they know what is expected. Being able to trust your subs can help alleviate some of the stresses of a major remediation project. It is crucial to effectively communicate project goals, schedules, potential issues, etc. early and often, particularly with new subcontractors. By doing so, you increase the probability for a successful project and lay the groundwork for future projects.
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